Terms and Conditions

Terms and Conditions

- V.O.F. P. Eikelenboom and Zn is located at Dorpsstraat 72, 2445 AP in Aarlanderveen
and registered in the trade register of the Chamber of Commerce in Leiden under number 28006271.
V.O.F. P. Eikelenboom and Zn carry out its activities exclusively in accordance with these conditions unless otherwise agreed in writing.

- Prices

The prices quoted by us are in 'euros', including VAT but excluding shipping costs.


- Payment method

The items ordered by you must be paid in advance (via iDEAL, Paypal, Credit Card, V-Pay, Bancontact / Mister Cash or transfer to Rabobank NL 06 RABO 0152 0925 52 in the name of Fa. P. Eikelenboom and Zn.). You can also choose to pick up your order on the market, then the shipping costs will not be calculated. This must be indicated with your order.


- Payment via AfterPay (extra costs € 0.95 per transaction)

If you settle your order via AfterPay (postpay) you also agree with the conditions of AfterPay. You can find it here:
AfterPay for Dutch consumers: http: //www.afterpay.nl/consument-betalingsvoorwaar ...
AfterPay for Belgian consumers: https: //www.afterpay.be/be/footer/betalen-met-afte ...
AfterPay for Dutch companies: https: //www.afterpay.nl/nl/algemeen/zakelijk


- Delivery time

We do our best to deliver most items to you within 1 to 3 business days after payment of the order. If an item turns out not to be available, we will send you an e-mail. Always make sure that your email address is filled in correctly and you view it regularly.


- Delivery method

Your order will be shipped with PostNL. In most cases, this delivers the order within one to two working days. If the postman does not meet you at home, he will leave you a proof of receipt. You can then pick up the package at the post office with a valid proof of identity. The package will then remain at the post office for 3 weeks before it is returned to us. Should we have to send the package to you again in such a situation, we will charge a contribution of € 10.00.


- Shipping costs

Temporary NO Shipping in the Netherlands !!

We charge standard low shipping costs of € 4.50 regardless of whether your order is sent in an envelope or package. If the order amount is higher than € 50.00, we will pay the shipping costs. For shipments outside the Netherlands but within Europe we charge € 13.00 or € 56.65 shipping costs (depending on the weight) and for shipments outside Europe € 25.95 or € 106.95 shipping costs (depending on the weight). If your order fits in an envelope, the costs are slightly lower. If you pick up your order on the market, no shipping costs will be charged. Below you will find a clear rate table.


Weight in grams
Netherlands
Belgium
Europe 1
Europe 2
Europe 3

World

0 - 100
€ 3,95
€ 4,80
€ 4,80
€ 4,80
€ 4,80
€ 13,25
101 - 250
€ 3,95
€ 5,25
€ 5,25
€ 5,25
€ 5,25
€ 13,25
251 - 500
€ 3,95
€ 6,95
€ 9,45
€ 9,45
€ 9,45
€ 25,95
501 - 1000
€ 3,95
€ 6,95
€ 13,00
€ 18,50
€ 19,30
€ 25,95
1001 - 2000
€ 3,95
€ 6,95
€ 14,65
€ 20,15
€ 20,95
€ 25,95
2001 - 5000
€ 3,95
€ 6,95
€ 21,15
€ 26,65
€ 27,95
€ 35,95
5001 - 10000
€ 3,95
€ 6,95
€ 26,65
€ 32,65
€ 33,95
€ 59,95
10001 - 20000
€ 3,95
€ 6,95
€ 35,65
€ 41,65
€ 43,95
€ 106,95
20001 - 30000
€ 3,95
€ 6,95
€ 46,65
€ 56,65
on request
on request

Orders above € 50,- NO shipping costs (Netherlands)
Orders above € 75,- NO shipping costs (Belgium)


- Exchange / return of an item

The customer has the right to exchange / return an item within 14 working days after receipt of the goods. The customer himself bears the costs of returning the goods. The goods can only be returned in undamaged condition and original packaging, they must be in the same condition and may not be used or worn. If you wish to exchange / return an item, please inform us by e-mail in advance. to set.

You will receive the amount paid by you on your bank account minus the shipping costs.
When returning a total order you will receive the total order amount returned.
If the customer receives a wrong product, we will exchange them for the right product for free. To this end, the customer must contact us within 8 days after shipment. We reimburse all costs.


- Warranty / service

If the customer receives a damaged product, we will exchange them for the same or comparable product. To this end, the customer must contact us within 14 days after shipment.



- Complaints and disputes

Dutch law applies to all our agreements. The competent Dutch court is authorized to hear all disputes arising from the agreement between V.O.F. P. Eikelenboom & Zn and the other party were allowed to arise. Complaints about your order must always be reported to us in writing within 8 days.



- Personal information:

Your personal information will only be used for the processing and processing of your order.

During the ordering and payment procedure, your data is protected by an SSL certificate. In this way your data remains confidential and unreadable for third parties.
Your data will only be provided to third parties in the event that this is necessary for the processing and / or sending of your order, to think of PostNL who delivers our orders or a supplier who sends an order for us. Your data will never be unnecessarily provided to third parties or sold.
We only use cookies to improve our webshop and make it as user-friendly as possible. This allows your computer to store data in its memory.
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